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Supportive Conversations: Mental Health

Enhance your communication skills with our 1-hour course. Learn the importance of mental health conversations, master supportive techniques like active listening and empathetic communication, and understand the impact of stigma. Engage in practical scenarios, discover top tips and understand the benefits for individuals and organisations.
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Course information

  • LEVEL
    Everyone
  • LOCATION
    Zoom
  • TIME
    1 Hours
  • COST
    £25

about the course

Communication can be both a powerful tool and a barrier when it comes to mental health and positive workplace culture. Supportive Conversations: Mental Health is a practical and engaging session designed to build your confidence in having open, respectful and supportive conversations around mental health.

This session explores the language we use every day, how it can impact others and the ways in which small changes can lead to meaningful connections. Participants will learn how to approach conversations with empathy, avoid common pitfalls, and develop the confidence to speak with clarity and care.

Through real-world examples and interactive discussion, you’ll uncover how unconscious bias, personal discomfort and fear of ‘saying the wrong thing’ can silence important conversations. We’ll equip you with the tools to shift those dynamics so you can become someone others feel safe opening up to.

Whether you’re a team member, leader or simply someone who wants to do better, this session gives you the insight and language to navigate sensitive topics and support those around you.

supportive conversations: mental health training
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organisational benefits

Improved communication and connection

Helps staff feel more confident having conversations that strengthen team relationships and reduce feelings of isolation.

More proactive support across teams

Stronger team resilience

Teams that talk openly about challenges are more adaptable and supportive under pressure, improving collective wellbeing.

Reduced fear and avoidance

Breaks down the hesitation and discomfort often felt around mental health topics, allowing for more compassionate and direct leadership.

Visible commitment to staff wellbeing

Builds trust and loyalty by showing that wellbeing is not just a policy — it’s part of the day-to-day culture.

by the end of this session

Participants will:

  • Understand the importance of supportive conversations in the workplace.
  • Know the key techniques to use for a successful supportive conversation.
  • Determine the need for supportive conversations, how to control it and keep within professional boundaries.
  • Recognise the organisational impact of having supportive conversations brings.
  • Apply strategies to help create a more supportive work environment.

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Building Resilience in the Workplace

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related resources

how to spot and avoid burnout

why talking about your mental health is important

talking about your mental health

supporting other with their mental health - two women chatting over the coffee

supporting others with their mental health

Testimonials

Sam Smith
Director | Some Company
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