About the Service

As a Resilience Outreach Worker, you will play a key role in delivering support within a new, innovative partnership with FHAA.

The Fife Resilience Service is designed to support individuals affected by mental illness to build emotional, psychological, and social resilience. Through tailored one-to-one support and group interventions, the service helps people to identify personal goals, develop coping strategies, and access community resources that promote recovery and wellbeing. The service is rooted in trauma-informed, person-centred practice and aligns with the National Health and Wellbeing Outcomes.

This role also marks the first collaboration of its kind between Change Mental Health and FHAA, supporting FHAA tenants with targeted mental health and wellbeing support. You will help individuals manage tenancy‑related challenges, strengthen emotional resilience, and sustain independent living.

You will be part of a forward-thinking, collaborative team committed to innovation in mental health support. Working autonomously, you’ll have the opportunity to shape and develop the service, using sound judgment to manage your caseload and knowing when to escalate or refer to your manager. You’ll also contribute to identifying service gaps and co-creating solutions that respond to the evolving needs of the community.

This is primarily a community‑based role. You will work across a range of localities throughout Fife, delivering support within people’s homes, community spaces, and partner locations. The post will also require regular working from both the Change Mental Health office and FHAA offices, depending on service need. Travel across Fife is therefore an essential and routine part of this role.

Key Responsibilities:

• Provide one-to-one support to individuals, managing a caseload and developing tailored support plans aligned with National Health and Wellbeing outcomes.
• Facilitate group sessions and workshops.
• Compile and review service user development plans, ensuring outcomes are being achieved.
• Deliver the majority of support within the community, including people’s homes, community venues, and other local settings. Work regularly from both the CMH office and FHAA offices, adapting to service requirements. Travel throughout Fife will be a routine part of the post.
• Work as part of the FHAA teams, offering targeted mental, emotional, and behavioural resilience support.
• Collaborate with the Team Lead and Head of Service to meet strategic goals and funder requirements.
• Identify community service gaps and collaborate with your manager to develop solutions, working independently with sound judgment and initiative.
• Build positive working relationships with local partners to better support service users and promote the work of CMH.

If you are interested in this opportunity but unsure that you have all of the qualifications and experience required, please don’t hesitate to get in touch for an informal discussion with Isla Aitchison at Isla.Aitchison@changemh.org