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Duty of Candour

Duty of Candour is a legal requirement, part of the Health (Tobacco, Nicotine etc and Care) (Scotland) Act 2016, to ensure that if something goes wrong in the services all relevant information is shared with the people affected. They are offered an explanation, an apology and assurance that staff will learn from and share this learning if something goes wrong.

This page shows how each support area of Change Mental Health has abided to the Duty of Candour.

Change Mental Health supports people affected by mental illness across Scotland.


Dumfries and Galloway

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Tayside &

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If you would like to know more about our responsibility to Duty of Candour, please contact Jonathan Cobbold, our Director of Services.

You can read more about the support we deliver across Scotland in the ‘Need support?‘ section.

Our Advice and Support Service is open Monday to Friday, 10 am to 4 pm, where advisers can signpost you to local support that most fits your needs, including our own Change Mental Health services. We offer initial advice on money worries and help to deal with emergencies.

Contac 0808 8010 515, email us at or fill out the enquiry form on the Advice and Support Service page.

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