Duty of Candour
Duty of Candour is a legal requirement, part of the Health (Tobacco, Nicotine etc and Care) (Scotland) Act 2016, to ensure that if something goes wrong in the services all relevant information is shared with the people affected. They are offered an explanation, an apology and assurance that staff will learn from and share this learning if something goes wrong.
This page shows how each support area of Change Mental Health has abided to the Duty of Candour.
Change Mental Health supports people affected by mental illness across Scotland.
contact
If you would like to know more about our responsibility to Duty of Candour, please contact Coleen Kelly, our Director of Services.
You can read more about the support we deliver across Scotland in the ‘Need support?‘ section.
support
Our National Advice and Support Service can help you and people you care for with mental health concerns and money worries.
We can link and signpost you to relevant local and national support, including our own Change Mental Health services, as well supporting with debt, grants and benefits.
The service is open Monday to Friday, 10am to 4pm (closed for lunch between 12.30pm to 1.30pm). Contact 0808 8010 515, email advice@changemh.org or fill in the form on the service webpage.
For full details about the service, visit the National Advice and Support Service webpage.
