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Helplines Awareness Day

On the 23rd of February, we come together to recognise and appreciate the invaluable support provided by helplines across the United Kingdom.

Helplines Awareness Day is an occasion dedicated to shedding light on the essential service helplines available. It serves as a platform to raise awareness about the crucial role helplines play in assisting, counselling and providing resources to individuals facing various challenges.

This day is an opportunity for us to recognise the impact of these often unnoticed sources of support on the lives of countless people who seek help from them.

Recognising the impact of financial stress on mental health, Change Mental Health provides comprehensive Advice and Support Service to assist people facing money-related challenges. Last year, the service supported 1897 people, among them Nora.

Nora, a 77-year-old, reached out to Advice and Support line feeling isolated. Nora had been diagnosed with anxiety, was on the strongest dose of her medication and felt like her condition was getting worse. Coping with her son-in-law’s recent suicide after living from PTSD for many years and her daughter’s cancer diagnosis, Nora longed for support to enjoy her final years. Unable to drive, she faced barriers to connection.

Discover how Advice and Support helped Nora enjoy life despite difficult experiences and mental illness.
Read more here

Helplines to contact 

The Advice and Support Service (0808 8010 515) connects you to advisers who can signpost you to local support that most fits your needs.

Samaritans (116 123) is a 24-hour anonymous service available every day of the year. If you prefer not to speak on the phone, you can email Samaritans at

Breathing Space (0800 83 85 87) is a website and phone service for anyone experiencing low mood, depression or anxiety.

NHS 24 by dialling 111 if you feel you need to speak with a medical professional but cannot wait for your GP.

Get in contact with us today to request flyers that you can put on community notice boards around your local area. By doing this, you will help us reach more people in need, and we can be there to support them on the phone. 

Your generous donation helps our team of advisers to be there for people in need across Scotland. Support our Advice and Support Service today by making a donation. Just £20 can help us take one more call from someone needing immediate help.


Using EasyFundraising is free, and lets you raise money for Change Mental Health without having to donate a penny. EasyFundraising work with over 7,000 brands (including Etsy, Asos,, Trainline and many more). These brands then donate a percentage of your sale to your chosen charity.

Find out more about EasyFundraising and sign up today! 


Our Advice and Support Service is open Monday to Friday, 10 am to 4 pm, where advisers can signpost you to local support that most fits your needs, including our own Change Mental Health services. We offer initial advice on money worries and help to deal with emergencies.

Contact 0808 8010 515, email us at or fill out the enquiry form on the Advice and Support Service page.


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